Privacy Policy
Sherby Domains is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and related UK data protection legislation.
This privacy policy explains how we collect, use, store, and protect personal information when you interact with Sherby Domains or use our services.
How We Collect Information
We may collect personal data when you:
- Contact us by email, telephone, or written correspondence
- Register or manage a domain name through our services
- Submit enquiries or support requests
- Communicate with us regarding account or service matters
- Visit our website
Types of Information Collected
The information we may collect includes:
- Contact details such as name, email address, phone number, and postal address
- Records of correspondence and service interactions
- Payment‑related information required for refunds or account reconciliation
- Domain registration details as required by Nominet
- Limited technical information necessary to provide support
How We Use Personal Data
Personal data is processed only where necessary to:
- Provide domain registration and management services
- Communicate about accounts, renewals, or support matters
- Meet legal and regulatory obligations, including those set by Nominet
- Investigate and respond to complaints or abuse reports
We do not sell personal data or use it for unsolicited marketing.
Data Sharing
Personal data may be shared only with:
- Nominet, as the official .uk registry, to fulfil domain registration requirements
- Service providers involved in domain or technical operations
- Payment processors where required to complete transactions
- Law enforcement or regulatory bodies where required by law
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Access to personal data is limited to personnel who require it for the performance of their duties.
Data Retention
Personal data is retained only for as long as required for operational, legal, or support purposes. When data is no longer needed, it is securely deleted or anonymised.
Your Rights
You have rights under UK data protection law, including the right to access, correct, restrict, or request deletion of your personal data. To exercise any of these rights, please contact us using the details on our Contact page.
If you are not satisfied with how we handle your personal data, you have the right to raise a concern with the Information Commissioner’s Office (ICO).
Sherby Domains 